Administrative Assistant

Job Title: Administrative Customer Service Representative

Pay Rate: $18.50/hour

Location: Indianapolis, IN

About the Role

We’re hiring an Administrative Customer Service Representative to support daily office operations in a fast-paced environment. In this role, you’ll assist customers, manage administrative tasks, and help keep office processes running smoothly. This is a great opportunity for someone who enjoys interacting with people, staying organized, and providing excellent customer service.

What You’ll Do

• Make outbound calls and send text messages to customers

• Answer and direct incoming phone calls

• Provide professional customer service and respond to inquiries

• Scan, file, and organize documents

• Assist with general administrative and clerical duties

• Maintain accurate records and documentation

• Support office staff with various administrative tasks as needed

What We’re Looking For

• Previous administrative, customer service, receptionist, or office support experience preferred

• Strong verbal and written communication skills

• Comfortable communicating with customers by phone and text

• Basic computer skills, including Microsoft Office and email

• Strong attention to detail and organizational skills

• Ability to multitask and work independently

• Bilingual (English/Spanish) preferred

• Reliable attendance and punctuality

• Professional demeanor and positive attitude

• Ability to pass required background check and drug screen

• Must be authorized to work in the United States

Why You’ll Love Working Here

• Consistent Monday–Friday schedule

• Hands-on office and customer service experience

• Supportive team environment

• Opportunity to build administrative and communication skills

• Fast-paced and engaging workplace

Shift

1st Shift: Monday–Friday, 8:00 AM – 5:00 PM

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