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Customer Service/ Warehouse Clerk

Other Area(s)Indianapolis, IN, US

Customer Service/ Warehouse Clerk

Job Title: Customer Service/Warehouse Clerk
Pay Rate: $15/hour
Location: Indianapolis, IN 46226

About the Role

We’re hiring Customer Service/Warehouse Clerks to join our team in Indianapolis, IN. This position combines customer service, administrative, and hands-on warehouse responsibilities. You’ll help coordinate shipments, maintain accurate records, prepare paperwork, and work on the warehouse floor to ensure orders are ready for pickup. The ideal candidate is organized, computer-savvy, and comfortable multitasking in a fast-paced environment.

What You’ll Do

  • Download and manage carrier information and requirements

  • Build carrier trucks and prepare shipments for pickup

  • Generate paperwork, barcodes, and labels for carrier shipments

  • Enter schedules, purchase orders, and carrier requirements into databases

  • Monitor late orders and check shipment statuses

  • Enter bills of lading into Excel and maintain organized files

  • Prepare daily operations reports for morning meetings

  • Print and match invoices with load sheets and purchase orders

  • Work on the warehouse floor to prepare shipments, label boxes, and verify skid counts

  • Schedule shipments for pickup

  • Build and electronically file load sheets as purchase orders are received

  • Check in with key customers and provide updates

  • Prepare weekly reports covering late orders, upcoming orders, customer concerns, and carrier updates

  • Maintain monthly sales records based on purchase orders

  • Initiate PPC forms for new parts and verify pricing and lead times when needed

What We’re Looking For

  • Experience with Microsoft Excel

  • Strong computer skills

  • Good verbal and written communication skills

  • Ability to multitask and stay organized

  • Strong attention to detail

  • Ability to work both in an office and on the warehouse floor

  • Dependable and able to manage multiple priorities

Why You’ll Love Working Here

  • Competitive $15/hour pay

  • Full-time schedule with 40+ hours per week

  • Variety of administrative and warehouse responsibilities

  • Opportunity to build customer service, logistics, and warehouse experience

  • Fast-paced work environment with opportunities to develop new skills

Shift

1st Shift: Monday–Friday, 7:00 AM – 4:00 PM
40+ hours/week

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